Privacy Policy - SmartOpsAI

1. Introduction

At SmartOpsAI, we are committed to protecting your privacy and ensuring the security of your data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

Personal Information

We collect personal information you provide to us, including:

Name and contact information (email, phone, address)
Business information (company name, industry, team size)
Account credentials and authentication data
Payment information (processed securely through Stripe)
Communications with our support team

Business Data

We store and process your business data including inventory records, customer information, sales data, financial records, and other business information you enter into our platform.

Usage Data

We automatically collect information about how you interact with our service, including log data, device information, browser type, IP addresses, and usage patterns.

3. How We Use Your Information

We use your information to:

Provide and maintain our service
Process payments and manage subscriptions
Improve and optimize our platform
Provide customer support and respond to inquiries
Send important service updates and notifications
Detect and prevent fraud and security issues
Comply with legal obligations

4. Data Security

We implement industry-standard security measures to protect your data:

End-to-end encryption for data in transit and at rest
Regular security audits and vulnerability assessments
Access controls and authentication systems
Secure data centers with 24/7 monitoring
Regular data backups and disaster recovery procedures

5. Data Sharing

We do not sell your personal information. We only share data with:

Trusted service providers who assist in operating our platform
Payment processors (Stripe) for billing purposes
Legal authorities when required by law
With your explicit consent for specific purposes

6. Your Rights

You have the right to:

Access your personal information
Correct inaccurate data
Request deletion of your data
Export your business data
Opt-out of marketing communications

7. Data Retention

We retain your data as long as your account is active or as needed to provide services. When you delete your account, we will remove your data within 30 days, except as required for legal compliance.

8. International Data Transfers

Your data may be processed in countries other than your own. We ensure appropriate safeguards are in place for international data transfers, including standard contractual clauses.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy or your data, please contact:

Email: privacy@smartopsai.com
Address: 123 Business Ave, Tech City, TC 12345, United States